Effective Date: May 07, 2025
At SkywardSpheres.com, we value the privacy and security of your personal data, especially when you access our services via mobile devices. This Mobile Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our mobile application or interact with our mobile-optimized website. By using the mobile services provided by SkywardSpheres.com, you agree to the terms outlined in this policy.
When you access SkywardSpheres.com through a mobile device, we collect both Personal Information and Usage Data.
Personal Information refers to any data that can identify you directly. This may include:
Mobile Phone Number: If you opt-in to receive SMS alerts or notifications, we collect and store your mobile number.
Email Address: If you subscribe to mobile alerts, newsletters, or updates, your email address may be collected for communication purposes.
Location Data: If you allow location tracking, we may collect geolocation information to personalize notifications and recommendations based on your area.
Device Information: We collect details about your mobile device, such as its make, model, operating system, device identifiers (e.g., IMEI), and mobile carrier.
This refers to anonymous data that is collected automatically when you interact with our mobile services, including:
Mobile App Usage: Data on how you use our mobile website or app, such as pages viewed, clicks, scrolling behavior, and session duration.
Device Interactions: How you interact with notifications, links, buttons, and forms through our app or mobile-optimized website.
We use the data collected from your mobile device to improve our services and deliver personalized content. This includes:
Sending Alerts: If you’ve opted into receiving SMS notifications, we use your mobile number to send updates, financial aid alerts, or new resources.
Improving User Experience: We use device and usage data to optimize the mobile experience by tailoring the interface, functionality, and content delivery to your device and preferences.
Location-Based Services: With your consent, we may send location-specific content or program updates based on your geographical location, helping you find relevant financial assistance programs in your area.
Analytics and Performance: Usage data helps us analyze mobile app performance and user engagement. This ensures that our content loads quickly, and we can troubleshoot issues that arise.
SkywardSpheres.com may integrate third-party services into its mobile platform to improve functionality and performance. These third parties may collect and process data, and their privacy practices are governed by their own privacy policies. For example, we may use:
Analytics Services: Third-party tools such as Google Analytics to track user activity and improve website performance.
Push Notification Services: Providers that deliver push notifications to your device.
Location-based Services: If location tracking is enabled, third-party services may use this data to provide relevant local information or recommendations.
We do not share your personal mobile information with third parties for marketing or promotional purposes without your consent.
By subscribing to SMS, push, or in-app notifications, you consent to receiving alerts regarding financial aid, grants, and relief programs. These notifications may include:
SMS Alerts: Text messages sent directly to your mobile device. You can opt-out at any time by texting “STOP, QUIT, END, CANCEL, UNSUBSCRIBE.”
Push Notifications: Alerts that appear on your device, even if you are not using the app. You can opt-out of these notifications through your device settings.
In-App Notifications: Notifications delivered within the app while you are actively using it.
Message Frequency: We limit SMS alerts to a maximum of 5 messages per month. We do not send unsolicited or excessive notifications.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.
We may collect location data if you enable location services on your mobile device. This data helps us:
Provide region-specific alerts and financial aid resources
Improve our app’s user interface by tailoring content based on your location
Send targeted notifications for grants or programs relevant to your area
You have the option to disable location services through your device settings at any time. If you choose not to provide location data, you may still use most of the mobile features.
When using our mobile app, certain device permissions are required to function properly:
SMS Permission: To send and receive SMS alerts and notifications.
Storage Permission: To store app-related data and media files on your device.
Location Permission: If you opt-in to location-based services, this permission is required to provide location-aware content.
You can manage these permissions in your device’s settings at any time.
SkywardSpheres.com uses industry-standard security measures to protect your data on mobile devices, including:
Encryption: Sensitive information such as personal data and mobile phone numbers are encrypted during transmission.
Authentication: We use strong authentication protocols to protect your account from unauthorized access.
However, no security measures are 100% foolproof, and we cannot guarantee complete security against all possible data breaches.
You can opt out of receiving any mobile notifications (SMS, push, or in-app alerts) at any time. To stop receiving SMS messages:
Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the number from which you are receiving messages.
Alternatively, you can manage notification preferences via your mobile app or through your device’s settings.
Once you opt out, we will cease sending further notifications to your mobile device unless you opt back in.
We retain your personal information only for as long as necessary to provide our services, fulfill your requests, or comply with legal obligations. You have the right to request the deletion of your personal data by contacting us at support@skywardspheres.com. We will delete your personal information, unless it is required for ongoing transactions or legal obligations.
SkywardSpheres.com does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will promptly delete it. If you believe that we have inadvertently collected data from a child, please contact us immediately.
We may update this Mobile Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a new “Effective Date.” Your continued use of the mobile services after any changes to the policy indicates your acceptance of those changes.
If you have any questions or concerns about this Mobile Privacy Policy, or if you would like to request further information, please contact us:
SkywardSpheres Mobile Privacy Team
Email: support@skywardspheres.com
Phone: 1-800-555-8374
Website: https://www.skywardspheres.com
Thank you for trusting SkywardSpheres.com with your mobile privacy. We are committed to providing you with secure and transparent services while ensuring that your personal information is kept safe.